Terms & Conditions
Definitions
- "We" / "Us" / "Our": refers to Print Family, the operator of this website.
- "You" / "User": refers to any individual or entity browsing, purchasing, or selling on our platform.
- "Sellers": users who create and list their own Print-on-Demand (POD) products.
- "Buyers": users who purchase products from sellers through the platform.
User Responsibilities
By using our site, you agree to:
- Provide accurate, current, and complete information during registration or checkout.
- Use the site only for lawful purposes.
- Not copy, scrape, or misuse content, images, or designs without permission.
- Not upload or sell content that violates copyrights, trademarks, or other intellectual property rights.
Seller Content and Intellectual Property
- Sellers are solely responsible for the designs and content they upload.
- Sellers must own the rights to the artwork they list, or have clear permission to use it.
- Print Family may remove listings that are reported or found to infringe upon intellectual property rights.
- By uploading content, sellers grant Print Family a non-exclusive, royalty-free license to display and promote their content on our website and social media channels.
Orders, Pricing, and Payments
- All products are made to order. Orders cannot be modified once production begins.
- Prices may vary depending on product type, customization, and seller.
- Payments are collected at checkout and processed securely through third-party gateways.
- Buyers are responsible for providing accurate shipping details.
Shipping, Refunds, and Returns
- Our Shipping, Return, and Refund policies are published separately and form part of these Terms.
- Delays may occur due to production or logistics; we will do our best to keep you informed.
- Refunds and returns are processed fairly and transparently—please review the specific policies for full details.
Account Termination
We reserve the right to suspend or terminate any user account that:
- Violates these Terms.
- Uploads inappropriate, offensive, or illegal content.
- Repeatedly infringes copyrights or trademarks.
- Engages in fraud, spam, or abuse of the platform.
Communications
- By registering, you agree to receive order updates and occasional promotional emails.
- You may unsubscribe at any time using the link at the bottom of our messages.
Limitations of Liability
- Print Family is not liable for indirect damages, loss of profits, or missed opportunities.
- Product colors and placement may vary slightly due to screen resolution and print processes.
- While we strive for accuracy, we cannot guarantee error-free operation at all times.
Changes to These Terms
- We may update these Terms periodically.
- Any changes will be posted here, and continued use of the site constitutes acceptance of those updates.
Contact Us
For questions, concerns, or legal notices, please contact:
- Email: [email protected]
- Phone: +1 (310) 620 3752