Return Policy

Conditions for Returns

• Products must arrive damaged, defective, or significantly different from their description.
• You must initiate the return within 30 days of receiving your order.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-printed ("made-to-order") items.
• Orders that are delivered correctly as per your confirmation.
• Items that are used or washed or damaged by you, not by us.

Return Process

1. Contact the company: Email us at [email protected] with your order number, photographic/video evidence of the problem, and a brief description.
2. Await instructions: Our team will respond with return guidance. Do not return any items without our confirmation, as we may refuse returns for correctly fulfilled orders.
3. Resolution: After receiving and inspecting the item, you may select either a replacement or a refund (minus applicable shipping fees).

Contact Us

For any questions about our return policy, please reach out:

• Email: [email protected]
• Phone: +1 (310) 620 3752