Shipping Policy
Print Family Shipping & Delivery Policy
We are committed to delivering your custom print-on-demand products quickly and reliably. Below you will find all the information regarding our processing times, delivery estimates, and shipping rates.
Order Processing and Fulfillment Time
Our products are custom-made just for you after your order is placed.
- Fulfillment Time: All print-on-demand products are typically processed and fulfilled within 1–3 business days.
- Shipping Confirmation: Once your order leaves our facility, a shipping confirmation email will be sent to you, which includes a dedicated tracking link to monitor your delivery status.
Estimated Delivery Times (After Fulfillment)
Delivery time begins after the 1–3 business day fulfillment period.
| Shipping Method | U.S. Region | Delivery Estimate |
|---|---|---|
| Standard Shipping | Contiguous USA | 3–7 business days |
| Express Shipping | Contiguous USA | 1–3 business days |
| International Shipping | Varies by Region | Coming Soon! |
Standard U.S. Shipping Rates
We offer transparent, simple pricing for our shipping services:
- Local (Within State): Flat rate of $5.00
- Nationwide (Other U.S. States): Flat rate of $10.00
- Express & International Rates: Calculated at checkout based on your destination and the total weight of your order.
Special Situations & Delivery Delays
While we strive for punctual delivery, certain factors are beyond our control and may affect delivery times.
- Common Delays: Your order delivery may be delayed by a few additional business days during:
- Peak Holiday Seasons (e.g., Black Friday, Christmas, Lunar New Year).
- Extreme Weather (e.g., floods, snowstorms).
- Unforeseen Events (e.g., natural disasters, global pandemics, logistical disruptions).
- We will do our best to keep you updated on any known significant delays.
Lost or Damaged Packages Policy
Your satisfaction is our priority. If you encounter an issue with your shipment:
- Action Required: If your tracking shows "delivered" but you have not received your package, or if the contents arrive damaged, please email [email protected] within 7 days of the listed delivery date.
- Resolution: We will promptly open an investigation with our shipping partners and work to resolve the issue as quickly as possible.
Important: Delivery Address Issues
Please ensure your shipping information is correct at the time of order:
- Address Accuracy: Double-check your shipping address during the checkout process.
- Rerouting: We cannot guarantee rerouting once an order has been processed for fulfillment.
- Reshipping Fee: If a package is returned to us due to an incorrect or incomplete address provided by the customer, a reshipping fee will apply to send it back out.
- Disclaimer: We are not responsible for delays, losses, or costs caused by incorrect or incomplete delivery address information.
Contact Us for Shipping Support
For urgent shipping questions or assistance with tracking your order:
- Email: [email protected]
- Phone: +1 (310) 620-3752